Complaints Policy
How to raise a complaint with DMK Plumbing & Heating and how we handle and resolve it.
Tell us
Call 07868 470 791 or email plumbingdmk@gmail.com with your name, address and what went wrong. The sooner we know, the sooner we can put it right.
What happens next
We acknowledge your complaint and aim to give you a response within five working days, including what we will do and when.
Putting it right
Where the fault is ours we return and correct the work at no extra cost. If you are still unhappy we will set out the next steps available to you.